Question 1

What types of moving services do you offer?

Accepted Answer

We offer a variety of moving services including local moves, long-distance moves, commercial moves, and packing services. Our team is equipped to handle all aspects of your move to ensure a smooth and stress-free experience.

Question 2

Do you offer packing services?

Accepted Answer

Yes, we offer professional packing services to help you prepare for your move. Our team will carefully pack your belongings to ensure they are protected during transit.

Question 3

What should I do to prepare for my move?

Accepted Answer

To prepare for your move, we recommend creating a checklist of tasks to complete before moving day. This includes decluttering your home, packing non-essential items, and labeling boxes. Our team can also provide packing services to help you get ready.

Question 4

How do I get a quote for my move?

Accepted Answer

To get a quote for your move, simply enter your current and destination zip codes on our website. You will receive free, no-obligation estimates from licensed and insured movers in your area.

Question 5

Are your movers licensed and insured?

Accepted Answer

Yes, all of our movers are fully licensed and insured. We ensure that you are connected with reputable and trustworthy moving companies to handle your belongings with care.

Question 6

What type of insurance coverage is included with your moving services?

Accepted Answer

Our moving services include standard insurance coverage, which covers 60 cents per pound. For valuable items, we recommend either taking them with you if possible or obtaining full replacement value insurance through a third-party insurance company.

Question 7

What are some tips for a smooth moving day?

Accepted Answer

To ensure a smooth moving day, label all your boxes clearly, keep important documents and valuables with you, and have a plan for pets and children. Make sure to do a final walkthrough of your home to ensure nothing is left behind and communicate any special instructions to the movers.

Question 8

How can I verify if a moving company is legitimate?

Accepted Answer

To verify if a moving company is legitimate, check their USDOT number on the FMCSA website. You can also look for reviews and ratings on trusted platforms like the Better Business Bureau (BBB) and ask for references from past customers.

Question 9

What are the legal requirements for moving companies ?

Accepted Answer

In the US, moving companies must be registered with the Federal Motor Carrier Safety Administration (FMCSA) and have a valid USDOT number. They must also provide customers with a written estimate, a bill of lading, and a copy of the FMCSA's 'Your Rights and Responsibilities When You Move' booklet.

Question 10

What should I do if my belongings are damaged during the move?

Accepted Answer

If your belongings are damaged during the move, notify the moving company immediately and file a claim. Take photos of the damaged items and keep all related documents. The moving company is required to respond to your claim within 30 days and resolve it within 120 days.

Question 11

How far in advance should I book a moving company?

Accepted Answer

It's recommended to book a moving company at least 4-6 weeks in advance, especially during peak moving seasons like summer. This ensures you have enough time to compare quotes and secure a reputable mover.

Question 12

What should I consider when planning a long-distance move?

Accepted Answer

When planning a long-distance move, consider factors such as the cost, the time it will take, and the reliability of the moving company. Make sure to get multiple quotes, check reviews, and verify the company's credentials. Also, plan your packing and travel arrangements well in advance.

Question 13

How can I ensure the safety of my belongings during a long-distance move?

Accepted Answer

To ensure the safety of your belongings during a long-distance move, use high-quality packing materials and label all boxes clearly. Consider purchasing additional insurance for valuable items and take an inventory of your belongings. Communicate any special handling instructions to the movers.

Question 14

How are long-distance moving costs calculated?

Accepted Answer

Long-distance moving costs are typically calculated based on the weight of your belongings and the distance of the move. Additional factors such as packing services, insurance, and special handling for fragile items can also affect the cost. It's important to get a detailed estimate from the moving company.

Question 15

What should I do if my long-distance move is delayed?

Accepted Answer

If your long-distance move is delayed, stay in contact with the moving company for updates. Make sure you have a contingency plan, such as temporary housing arrangements and access to essential items. Keep all related documents and receipts for potential reimbursement claims.

Question 16

What items are not allowed in a long-distance move?

Accepted Answer

Certain items are not allowed in a long-distance move, including hazardous materials like flammable liquids, explosives, and corrosive substances. Perishable food items and plants are also typically not allowed. Check with your moving company for a complete list of prohibited items.

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